The following is a snippet of my buddy’s chat with me today regarding his experience buying an XBox360 last night. http://www.bestbuysux.org anyone? Things like this are why I stopped buying things at Best Buy a looooooong time ago.
fucking bad
god himself doesn’t want me to have an xbox
do not EVER use bestbuy.com in-store pickup
what a nightmare
fucking never again
order online, $50 gift card
360 + 3 things to qualify
get email confirming, print it, go to store
360 + 2 things
where is 3rd?
we don’t have it
then what about the gift card?
you don’t qualify
uhm
i tried to
so they tell me i can pick the game up at another best buy
i call BB on the BT
they have it
and confirm i can do that
so i go
“we can’t touch that order, it’s connected to the other store”
WHAT?!
so i buy the game anyway since the computer at BB shows my gift card was already shipped.
if it shows up with no value, i have receipts and a flyer to prove i qualify
and i drive my ass home
spend 3hrs cleaning my living room
vacuum the whole place
move furn.
etc
go to open 360
pics… [ed. note: see below]
nuf’ said
i repeat…
god doesn’t want me to own an xbox
it was sitting on the counter [with the barely dinged side of the box pointed] toward me and i never noticed the other side
i figured the little corner damage was no big deal
they stuffed it in a bag and i left
note that this ENTIRE process happened at the cust serv desk
due to the online thing
and no one effin’ cared
no wonder the bitch was so adament about selling me the extended plan
the nasty side of the box was pointing toward her
